
Where do people love what they do, and being great at what they do?
At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.Short Facts
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Dortmund, Germany
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Swisslog, hybrid
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Customer Service
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Permanent Position
Responsibilities
- Be responsible for the overall opportunity management and lead the process for modernization and extension projects.
- Plan and coordinate an opportunity schedule, identifying key deadlines and liaising with all relevant internal and external stakeholders to ensure the deadlines are met.
- Challenge all involved functions in order to achieve a complete, high quality and competitive proposal for the customer. You will collaborate with the central EMEA-modernization and Lifecycle management teams, as well as our production centers, in order to validate solutions and improve competitiveness.
- Be responsible for risk management, assessment and ensuring process quality and coordinating the PCO.
- Drive the service & support contract management process in which you will support the Account Managers by providing a validated scope of services and up-to date contract proposals. You will also take part in the contract negotiation process, both internally and externally.
- You will also maintain proper documentation and work in a structured manner according to our Swisslog processes.
Application Requirements
- You have a university degree within business management, industrial engineering & project management or equivalent.
- You bring relevant and successful experience in managing projects, ideally within intralogistics.
- You are experienced in working with a variety of projects and opportunities with a successful track record in managing sales projects.
- You have a strong customer focus, a strategic and competitive side and thrive in a team environment working towards meeting shared goals and celebrating your successes.
- Fluent German and English language skills round off your profile.
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Flexible Working Options
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Global Opportunities
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Great Team Spirit
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Grow with Us!
Our promise to you
Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.
Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit.
About Swisslog
Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 3,000+ experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.
Join the journey!
If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.
We´re looking forward to receiving your application!