Kenya eVisa: Common Mistakes and How to Solve Them

Traveling to Kenya is an exciting adventure, but ensuring you have the right travel authorization is crucial for a smooth experience. The Kenya ETA (Electronic Travel Authorization) is essential for most travelers, but errors in the application process can cause delays or denials. Here’s a guide to help you avoid common mistakes and ensure a hassle-free Kenya ETA application.

Common Errors When Applying for a Kenya ETA

1. Account Creation Issues
Setting up your application account can sometimes be confusing. Ensure you carefully follow the instructions provided. If you encounter difficulties, refer to the help guide on the application website or contact customer support for assistance.

2. Problems with Uploading Photos and Documents
Uploading clear and correct documents is critical. Common issues include blurry photos or missing documents. Verify that your photo meets the visa requirements and ensure all necessary documents are included. Check that your files are in the supported formats.

3. Payment Issues
Payment problems can arise due to typos in payment details or bank issues. Double-check your payment information for accuracy. If you continue to face problems, contact your bank to resolve any issues blocking the transaction.

Common Reasons for Kenya ETA Denial

1. Missing or Incomplete Information
Ensure that all sections of your application are completed accurately and all required documents are attached. Missing or incomplete information is a common reason for application denial.

2. Passport Validity Issues
Your passport must be valid for at least six months beyond your intended arrival date in Kenya. If your passport is nearing expiration, renew it before applying for the ETA.

3. Incorrect Application Details
Even small mistakes, like incorrect name spellings or passport numbers, can lead to denial. Cross-check the information provided against your passport and supporting documents to ensure accuracy.

Application Mistakes When Traveling with Minors

1. Separate Applications for Minors
Each traveler, including minors, requires their own Kenya ETA application. You, as a parent or guardian, can complete the application on behalf of your children, but ensure all details match their passports and are accurate.

2. Accurate Information for Minors
Provide accurate and complete information for each child, including passport details and travel plans, ensuring it aligns with the information on their passport.

Kenya ETA Requirements for Transit Travelers

1. Short Layovers
If your layover in Kenya is short and you stay within the international transit area of the airport, you do not need an ETA.

2. Longer Layovers or Leaving the Airport
For layovers longer than 72 hours or if you plan to leave the airport, you must apply for an ETA. Ensure you apply well in advance to allow time for processing.

How to Avoid Kenya ETA Mistakes

1. Use Our Platform for Easy Application
Applying through our platform simplifies the process with a range of payment options and a user-friendly interface. You can complete your application in about 10 minutes, and we’ll handle the rest.

2. Denial Protection Service
To mitigate the risk of application denial, consider using our Denial Protection service. If your ETA application is declined, you’ll receive a refund of the application fee, allowing you to reapply or make alternative plans without losing your money.

Common Reasons for Kenya ETA Decline

1. Expired ETA
The Kenya ETA is valid for three months from the issue date. Always check the validity of your ETA before traveling.

2. Failure to Meet Entry Requirements
Ensure you have a valid passport, return ticket, and sufficient funds for your stay in Kenya. Failure to meet these requirements can result in denial.

3. Criminal Record or Security Concerns
A criminal record or being deemed a security risk can lead to a declined application. Address any issues that might affect your eligibility before applying.

By avoiding these common mistakes and using our resources, you can make your Kenya ETA application process smoother and ensure you’re prepared for your adventure in Kenya. If you need further assistance or have questions, our support team is here to help. Safe travels!


How Do I Correct My eVisa?

To correct your eVisa, you typically need to contact the relevant immigration authority or the platform through which you applied. Most systems allow for corrections to be made before the visa is issued. If your eVisa has already been approved, you may need to reapply for a new visa with the correct information.

What Happens If You Apply for the Wrong Visa?

If you apply for the wrong visa, your application may be rejected, and you will likely need to submit a new application for the correct visa type. It is essential to ensure that you select the appropriate visa category that matches your travel purpose to avoid delays and additional fees.

How Do I Know If My Kenya eVisa Is Approved?

You can check the status of your Kenya eVisa application by logging into your account on the application platform where you submitted your request. Once approved, you will receive a notification via email, and you can also download your eVisa from your account.

Is Kenya eVisa Easy?

Yes, the Kenya eVisa application process is generally considered easy. The online application can be completed in a few minutes, requiring basic personal and travel information. The system is designed to be user-friendly, making it accessible for travelers without needing extensive paperwork or in-person visits.

Apply for your visa online today – fast, easy, and hassle-free!

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