Claims Specialist

Reference Number:  2280
Contract Type:  Regular
Working Time:  Full-Time

Hannover Re - more than 3,500 employees at locations all over the world. Our strength? Connecting Power: We rely on each other. As a reinsurer, we protect customers in the event of a claim. This requires customised, innovative solutions. Solutions that worked yesterday may be outdated tomorrow. We challenge ourselves and continuously optimise our services, advice and products. All this makes us one of the leading and most profitable reinsurance groups in the world and a reliable employer.

Hannover Life Reassurance Company of America (Hannover Re) is currently seeking talented candidates for a full-time Claims Specialist position, within the SO – Claims department. Please see below for more information regarding the essential functions of this position, required qualifications, and how to apply.

You can look forward to

Completes non-routine administrative services for assumed claims, and supports subordinate team members so that department accuracy and time standards are met and claims are compliant with treaty agreement obligations.  

Essential Functions:

(40%) Processes claims for more complex ceding companies, including approving claims up to authority limit and reviewing assigned non-routine claims so that payments fulfil treaty agreement obligations and meet department processing standards.

(30%) Supports subordinate team members with technical expertise on the completion of auxiliary tasks, resolution of non-routine client matters, and provides guidance and/or training as required so that claims are processed within accuracy and time standards.

(20%) Works independently to complete non-routine administrative tasks to support Management.  Coordinates with Claims team, or on cross functional teams, for completion of tasks assigned so that the department operations and deliverables are supported and objectives are met.

(10%) Develops and maintains professional client relationships so that the Hannover Re brand values are employed.

You come equipped with

Competencies:

  • Communicates Effectively
  • Drives Results
  • Manages Complexity
  • Customer Focus
  • Optimizes Work Processes

Essential knowledge, skills and abilities:

  • Minimum 3 years reinsurance, life insurance or other related field experience 
  • College degree or equivalent business experience
  • Strong computer skills and willingness to learn new applications
  • Intermediate MS Office:  Word, Excel, Outlook and Internet skills 
  • Professional written and verbal communication and listening skills

Desired knowledge, skills and abilities:

  • Excellent customer service skills
  • Strong accounting skills
  • Strong organizational skills
  • Strong analytical and problem solving skills
  • Life insurance claims experience preferred
  • Completion of LOMA, ICA, or equivalent industry courses

Travel:

  • No travel required

Total Compensation (Inclusive of base + bonus) :

  • $53,900 - $72,900

Benefits Include:
- Comprehensive medical, dental, and vision
- Paid Time Off (PTO) - Company provided life insurance and disability benefits - 401(k) and profit sharing - Additional ancillary benefits available

 
Hannover Re seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, educational assistance and retirement.

 

We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, Hannover Re will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to Hannover Re, or a threat to these individuals, others in the workplace or the company as a whole. To request an accommodation, email HRLUS-personnel@hannover-re.com. Please allow for 24 hours to process your request.

 

We will accept applications until a candidate has been identified and selected to fill this position.


Nearest Major Market: Orlando